Jeni Grant

User Experience Design & Development

Selected Experience:

Principal User Experence Designer; The Markmakers, LLC; Greenville, NC

7/11-Present
  • Developed extensive technical and design specifications for client and in-house projects.
  • Analyzed market conditions and trends, formulated marketing plans, and implemented marketing campaigns.
  • Produced new print and online collateral, developed interactive site features, and administered client servers.

Principal Baker and Chef; Hope Bakery; Greenville, NC

3/09-6/11
  • Formulated, tested, and prepared recipes for gluten-free/allergen-free food based on customer needs.
  • Promoted gluten-free diet within the local community, took retail orders via email and in person.
  • Maintained inventory of wet and dry goods, ordered from wholesalers as needed to replenish.
  • Maintained compliance with applicable health codes from Department of Agriculture.
  • Cleaned, sanitized and maintained all bakery equipment, kept appliances and grounds in good repair.

User Experience Designer; iContact; Durham, NC

12/05-7/06
  • Winner of 2007 SEOmoz Web 2.0 Awards - Marketing
  • Redesigned existing web applications based on user feedback and extensive usability testing.
  • Developed technical and design specifications, project time lines, and workflow diagrams.
  • Assisted in creating and implementing marketing plans; analyzed marketing trends and data.
  • Produced new print and online collateral, email marketing templates, and other designs as needed.

Web Designer; Sports Endeavors; Hillsborough, NC

8/04-8/05
  • Optimized large e-commerce websites based on results of in-house usability testing and customer feedback.
  • Developed interactive site features, including database-driven and Flash-based applications.
  • Worked closely with departmental leads and vendors to ensure design and data quality.
  • Created promotional email advertisements and newsletters targeting over 100,000 subscribers.

Photo Lab Specialist; Walmart; Raleigh, NC

1/04-8/04

Web Administrator; Koroberi Marketing; Chapel Hill, NC

3/02-7/03
  • Winner of 2004 American Advertising Association Regional Addy Award

Web Developer; USPS Account, EDS; Raleigh, NC

10/00-9/01

Web Page Technician; ECU; Greenville, NC (contract position)

5/00-9/00

Assistant Systems Programmer; NCSU; Raleigh, NC

1/98-1/00

Selected Skillsets:

User Experience Research
Technical & Design Specification Creation
Wireframing, Prototyping, & Mockups
Market Research & Analysis, Trendspotting
User Flows, Content Inventory, & Site Mapping
User Stories, Schemas, & Personas
Information Architechure & Design
Formal & Informal Usability Testing
Front-End Web Design:
Languages: CSS3, HTML/XHTML, Javascript, XML/XSLT
Libraries: jQuery, Mootools, YUI
Methodologies: AJAX, JSON, Section 8, WAI
Backend Web Development:
Languages (Read/Write): .NET, PHP, Ruby, SQL, Python
Frameworks: Rails, Django, Cakewalk
Content Management: Joomla, Drupal, Wordpress